Essential VoIP Resources & Partners

Below find a list of trusted VoIP solutions and Partners that form the backbone of our business phone system installations, cloud phone systems and other business communication implementations. Here are some of the industry-leading companies and products we routinely rely on and work with:

Open Source Telephony

  • Asterisk: The Asterisk project, the core of open source telephony.
  • Digium (Now a Sangoma subsidiary): One of the cornerstones of open-source VoIP technology, providing the core framework for modern business communication systems and management of the Asterisk project.
  • FreePBX: A pioneering and innovative graphical user interface for Asterisk that helped revolutionize the open-source VoIP movement.
  • Issabel: A sophisticated unified communications platform built on Elastix and FreePBX, offering comprehensive features including call center management, email integration, fax services, instant messaging, and contact management.

VoIP Hardware Manufacturers

  • Sangoma: Industry-leading provider of carrier-grade PSTN cards featuring Octastic DSPs and Asterisk/SIP compatible gateways, as well as desktop VoIP phones.
  • Xorcom: Unique in the market for their commercially-supported hot failover Asterisk systems, ensuring business continuity and reliability.
  • Poly (formerly Polycom & Plantronics; now part of HP): Premium VoIP phones and communication devices known for exceptional build quality and performance.
  • Grandstream: Comprehensive range of feature-rich VoIP phones suitable for businesses of all sizes.
  • Yealink: Manufacturer of cost-effective VoIP phones that deliver excellent value without compromising on features.
  • Algo: Specialized Canadian manufacturer of VoIP endpoints, including door phones, intercoms, paging systems, strobe lights, and push-button devices.
  • CyberData: Manufacturer of high quality VoIP phone system peripheral devices, including legacy migration/integration hardware and IP equivalents of existing analog devices, including SIP Paging Gateways and Amplifiers, SIP Paging Adapters, SIP Speakers and Door Intercoms.
  • Ribbon (formerly Edgewater Networks): Specialists in carrier-grade VoIP gateways for seamless network convergence and deployment.

Additional Software & Tools

  • SuiteCRM: Enterprise-grade open-source customer relationship management system, built on SugarCRM.
  • SugarCRM: The original Open Source Customer relationship management platform.
  • Dokuwiki: User-friendly, database-free open-source wiki platform perfect for documentation.
  • Hylafax: Enterprise-class open source software for sending and receiving faxes and alpha-numeric pages.
  • Wireshark: Powerful open-source network protocol analyzer that allows users to capture and analyze network and VoIP data
  • ProxMox: Open Source Server Virtualization platform that allows users to manage both virtual machines (VMs) and Linux containers (LXCs)
  • Asternic: Creators of essential tools like the Flash Operator Panel (FOP) and ccCdr graphic CDR reporting system.

More VoIP Resources

  • Asterisk Project Wiki: Comprehensive documentation and resources for all aspects of Asterisk implementation.
  • voip-info.org: The definitive online resource for Asterisk and VoIP information.

All the above products, providers and partners above are routinely relied upon to deliver dependable, scalable business communication systems.

VoIP Resources

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Cloud PBX or a Hosted Phone System

What is a cloud or hosted PBX?
A cloud PBX is a SaaS PBX solution. These systems are typically hosted in a datacenter, otherwise known as the 'cloud'. As a result they feature high redundancy, reliability & efficiency. The Telephone Techs offer hosted phone systems maintained by dedicated U.S. based VoIP engineers!
Contact us today to see how we can help you and your unique situation!

Premise based PBX

A Premise based PBX is a phone system on your local network, typically in a telecom closet or server rack. Many businesses find a premise based PBX is still a valueable & necessary asset. All of the same features found on a hosted cloud PBX, such as remote users & remote phones, are possible with a premise based system!